Case Studies

Here are a few of our successful integration projects.

Switching Fulfillment Outsourcing Providers

A Major apparel manufacturer engaged TAISTech and Intrgrex to assist with the integration of a new fulfillment system, Radial. Previously the Oracle Web-Commerce platform was directly integrated with the old Fulfillment system. The goal of this project was to swap fulfillment providers in a way that was seamless to the web platform and resulted in no downtime on cutover. It was decided to leverage an integration bus in the middle of Ecommerce and Radial Fulfillment to minimize the integration impact and create a reliable, scalable integration system of the future.

Retailer goes Amazon Prime

As part of a significant Digital Transformation set of initiatives, a major apparel retailer engaged TAISTech and Intrgrex to create an integration between an older Mainframe based fulfillment system and Amazon’s Seller Fulfilled Prime shipping system. The retailer’s mainframe system was determined to be unable to send and receive the web services that are required to ship through Amazon’s Seller Central within the parameters that would qualify for Seller Fulfilled Prime certification.

SalesForce Real-Time Integrations

A Major Furniture Retailer wanted to improve it’s customer relationships with high volume interior designers and provide a “white-glove” experience when these customers need help. At the time the only order management functionality existed on a Mainframe green-screen type application. Customer Service specialists would be required to learn the Mainframe systems to be able to interact with orders and history. The Retailer needed a way to add a more modern application to help with Sales reporting and customer experience.

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